The WooCommerce Support Ticket System (WCSTS) seamlessly integrates into your WooCommerce installation adding a system to manage user and order support tickets!
In this way, the Shop admin can easily keep track and give support for order and user issues!
(Shop admin account)
user: demo2
pass: demo
(customer account)
user: customer
pass: demo
The number of questions left can be editable by the admin using the ticket edit page.
The user can buy multiple products having questions bound to them. The plugin will open a ticket for each of them
Pay per ticket area is displayed in the front end by using the special [wcsts_pay_per_ticket_area] shortcode in any page supporting shortcodes. The ticket area will be displayed only for registered users, and non-registered users
will be displayed a login message. To customize the login message, just use the following format: [wcsts_pay_per_ticket_area]Type the message you want to display, html code is accepted[/wcsts_pay_per_ticket_area]
Note: if an order is deleted or marked as failed, canceled, or refunded, the associated pay-per-ticket will be deleted too. Once a ticket reaches 0 questions left, the user
will be automatically marked as closed.
Guest customers can access the order ticket via the Thank you page. The new ticket notification emails will generate a link to that page by using the {order_page_url} shortcode.
Note for WooCommerce Subscriptions users: In the case of a subscription product, every time a renewal occurs, the plugin will reset the pay-per-ticket question number associated with it. The pay-per-ticket will be automatically created according to the order payment status, not the subscription status.
| Gutenberg Optimized | No |
| High Resolution | No |
| Compatible Browsers | Firefox, Chrome |
| Compatible With | WooCommerce 9.x.x, WooCommerce 8.x.x, WooCommerce 7.x.x, WooCommerce 6.x.x |
| Files Included | JavaScript JS, CSS, PHP |
| Software Version | WordPress 6.8.x, WordPress 6.7.x, WordPress 6.6.x, WordPress 6.5.x, WordPress 6.4.x, WordPress 6.3.x, WordPress 6.2.x, WordPress 6.1.x, WordPress 6.0.x, WordPress 5.9.x, WordPress 5.8.x, WordPress 5.7.x, WordPress 5.6.x, WordPress 5.5.x, WordPress 5.4.x, WordPress 5.3.x, WordPress 5.2.x, WordPress 5.1.x, WordPress 5.0.x, WordPress 4.9.x |
| Tags | assistance, ecommerce, help desk, issue, order, support, support ticket system, ticket, ticket system, tickets, tickets system, user, woo commerce, woocommerce |
Link:https://codecanyon.net/item/woocommerce-support-ticket-system/17930050
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